What Our Clients Have to Say About Us...


Serving the Industry
Below are just a few of our clients' comments about our products and services.
Click here to download a list of ALL of our clients.



Arlington (TX) Convention & Visitors Bureau
"We have been thrilled with the ongoing level of service we receive from John Paradiso and his staff. After five years of using the Infotrac and Inquiry+ systems, their attentiveness has not waned a bit. Great product, great staff."




Buffalo Niagara Convention & Visitors Bureau
"John Paradiso & Associates is one of the best software vendors (perhaps even THE best), I have ever had the pleasure of working with. John and staff are professional, reliable and very quick to respond to all of our questions with Infotrac, Inquiry+ and Housing+. What I appreciate the most as a network administrator is that I always get a person who answers the phone on the initial call, many times John himself, and I get an immediate fix or answer."

Kathy Benzel, Information Systems Manager



Gwinnett Convention & Visitors Bureau (Duluth, GA)
"We've been using Infotrac since October 2002 and have been delighted with the product, the responsiveness of the staff and the ease of learning and teaching new associates. Before we chose Infotrac I sent an email to the 59 referrals requesting feedback. Over 40 responded, all with glowing remarks and Infotrac has lived up to each."

Guy H. Van Ort
Director of Sales



Mesquite Convention & Visitors Bureau
"We have both Inquiry+ and Infotrac, and have found that the programs help us do a better job of tracking our business in a much more professional way.The staff at John Paradiso and Associates is extremely knowledgeable, and not just about how the software works. Because of her extensive experience in the hospitality industry, Christi Strouse helped us understand better how the software could best be used to help build our business. The entire staff provides exemplary customer service, is extremely friendly, and I would highly recommend them."

Judy Skowron, Director




Stillwater Convention & Visitors Bureau
"Since installing and training the end of April, we already know it's one of the best purchase decisions we've made!"

Cristy Morrison, Executive Director
Lisa Dalton, Sales & Marketing Manager



Hattiesburg Convention & Visitors Bureau
"We are extremely pleased with Paradiso's Inquiry+. The software is easy to install, use and provides effective data collection and reporting to the CVB. In addition, the customer service provided by JP&A is second to none. Prompt, attentive, knowledgeable response is what we receive every time by any member of the JP&A staff."

Rick Taylor, Director



Knoxville Tourism & Sports Corporation
"Our bureau uses Infotrac, Inquiry+ & Housing+. We think they're all great software programs, i.e., very user friendly. JP&A service is wonderful. We've had relatively few problems with our software. However, when we have encountered a problem, response time from JP&A has been prompt with a "we can fix it" attitude."

Teresa Hall, Executive Assistant



Athens Convention & Visitors Bureau
"Infotrac has changed the way our sales department does business - we are more efficient and organized with Infotrac. I cannot imagine keeping track of all our customers and potential customers without it. The reports are great. They help me pull exactly the information I need to have on hand for a meeting or for tracking purposes. Bravo!"

Kelly Deadwyler, Convention Sales Director



Manhattan Convention & Visitors Bureau
"The JP&A staff is always extremely responsive and helpful when we have questions or need help adjusting the software for our particular needs. It was a wise investment for our CVB."



Bloomington Convention & Visitors Bureau
"I love having Infotrac! We have been using it for 4 years. It is easy to use and flexible for our needs. Plus, the support from John Paradiso & Associates is what makes the difference in helping us as a sales team."




Tulsa Convention & Visitors Bureau
"Inquiry Plus is a remarkable housing program that meets my housing needs. One of the greatest assets to Inquiry is the support technicians that are eager to find solutions to my needs."

Velely Boyd, Housing Coordinator



Kalamazoo Convention & Visitors Bureau
"The customer service we receive from John Paradiso and Associates is remarkable! If we've ever had a problem or question, we have always immediate and friendly service."




Westchester County Office of Tourism
"Your technical support for our Inquiry+ program has been excellent. Whenever we have a question, we need only pick up the phone. A real live person answers, and helps us immediately! It's this personal contact that makes all the difference when choosing a vendor for software services."

Traci L. Suppa, Marketing Director